THE BRAVE NEW WORLD FOR THE MSP
In any other context it would be a cliché, but as far as business owners and directors are concerned; artificial intelligence really has exploded onto their scene.
The Papers Are Here
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How do they move from curiosity into strategic and operational value?
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Or do they sense that they might be stepping into a minefield - without really knowing which direction they should be taking?
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Where’s the starting point? What actually matters? How do they integrate it operationally and strategically and roll it out across the business?
As if those questions aren’t enough - bearing in mind the time resource SMEs have to devote to this - there’s the psychological anxiety about change relating to something which is so far reaching but which they can’t readily understand.
For a series of papers and subsequent book to be published by DECISION magazine, managed service providers share their thoughts with Nigel Taylor, chief executive of PerformOS, about making AI accessible and what the future might hold.
Leading up to publication, look out for the latest conversation paper with an MSP which will be posted here.
A Brave New World for BTP
"Could an ‘intelligent’ website delivering personalised and specifically relevant information to a client take the place of the help desk and service side of the MSP? So yes, I can fully understand why questions we can’t yet answer create uncertainty and make people kind of scared of AI.”
Denis McLinden, Managing Director, Business Technology Partners
Talks to Nigel Taylor and Larry Dillner
A Brave New World For HBTECH
“The challenge for an MSP is that their people tend to be techies while AI is more about business information, process change, and business development rather than the focus being on the actual technology."
John Clough, Managing Director, HB Tech
Talks to Nigel Taylor and Larry Dillner
