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Privacy Policy

PerformOS Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or interact with our website (the “Site”), in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR). 

Definition of Personal Information 

For the purposes of this Privacy Policy, "Personal Information" refers to any information that relates to an identified or identifiable individual. This may include, but is not limited to: 

  • Device Information such as your IP address, browser type, time zone, cookies, and other unique device identifiers. 

  • Information about your browsing behaviour, such as pages viewed, referring websites or search terms, and interactions with the Site. 

  • Any other information that could be used, either alone or in combination with other data, to identify you as an individual. 

Personal Information We Collect 

When you visit the Site, we automatically collect certain information about your device.

This includes: 
 

  • Information about your web browser 

  • IP address 

  • Time zone 

  • Cookies installed on your device 
     

Additionally, as you browse the Site, we collect: 
 

  • Information about the individual web pages or products you view 

  • What websites or search terms referred you to the Site 

  • Information about how you interact with the Site 
     

We refer to this automatically-collected information as “Device Information”. 

Technologies Used to Collect Device Information: 
  • Cookies 
    Cookies are data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies, and how to disable cookies, you can visit http://www.allaboutcookies.org

  • Log Files 
    Log files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

  • Web Beacons, Tags, and Pixels 
    These are electronic files used to record information about how you browse the Site. 

How We Use Your Personal Information 
  • We use the Device Information we collect to: 

  • Improve and optimise our Site (e.g., by generating analytics about how our customers browse and interact with the Site) 

  • Monitor and analyse trends and usage 

  • Detect and prevent fraudulent activities or security issues 

  • Lawful Basis for Processing Personal Data (GDPR Compliance) 

  • Under the GDPR, we process your personal information based on the following lawful bases: 

  • Legitimate Interests: We process your Device Information to improve the Site’s performance and functionality, ensure network security, and understand user behaviour, which is necessary for our legitimate business interests. 

  • Consent: Where applicable (such as for non-essential cookies), we will obtain your explicit consent before processing your personal information. 

  • You can withdraw your consent at any time by adjusting your browser settings to disable cookies or contacting us directly. 

Sharing Your Personal Information 
  • We do not sell or rent your personal information to third parties. However, we may share your Device Information with third-party service providers to help us use your information, as described above (for example, analytics providers). 

  • We may also share your information to comply with applicable laws and regulations, to respond to lawful requests, or to otherwise protect our rights. 

International Data Transfers 
  • Your personal information may be transferred to and processed in countries outside of the European Economic Area (EEA), including countries that may not provide the same level of data protection as your home jurisdiction. 

  • In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your personal data. 

Your Rights Under GDPR 
  • If you are a resident of the EEA, you have the following rights regarding your personal data: 

  • Right of Access – You can request access to the personal data we hold about you. 

  • Right to Rectification – You can request correction of any inaccurate or incomplete data. 

  • Right to Erasure (“Right to be Forgotten”) – You can request deletion of your personal data. 

  • Right to Restriction of Processing – You can request that we limit the processing of your personal data. 

  • Right to Data Portability – You can request to receive your personal data in a structured, commonly used, and machine-readable format. 

  • Right to Object – You can object to our processing of your personal data based on legitimate interests. 

  • Right to Withdraw Consent – Where processing is based on your consent, you can withdraw your consent at any time. 

  • To exercise any of these rights, please contact us at russ@performos.ai  

  • You also have the right to lodge a complaint with your local data protection authority. 

Do Not Track Signals 
  • Please note that we do not alter our Site’s data collection and usage practices when we detect a Do Not Track (DNT) signal from your browser. However, you can still control how cookies and similar tracking technologies are used by adjusting your browser settings or using third-party tools. 

Data Retention 
  • Your personal information may be transferred to and processed in countries outside of the European Economic Area (EEA), including countries that may not provide the same level of data protection as your home jurisdiction. 

  • In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your personal data. 

Contact Us 
  • For more information about our privacy practices, or to exercise your rights, please contact us at: 

  • PerformOS Ltd 

  • 1 London Road, Ipswich, IP1 2HA 

  • russ@performos.ai 

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Registered Office:

London Road, Ipswich, Suffolk, UK, IP1 2HA

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