SmartSam™
Your AI-driven virtual expert
Stop telling... Start answering.
SmartSam™ (Previuosly known as Presence) is an advanced knowledge management system that transforms your company’s unique expertise into a powerful digital asset. It captures, structures, and delivers trusted brand knowledge while providing AI-driven product recommendations to enhance customer engagement. Seamlessly integrating across websites, e-commerce, and social platforms, SmartSam™ ensures that customers receive accurate, expert-level insights 24/7, driving confidence, conversions, and brand loyalty.
Stop telling. Start answering.
Let your visitors ask questions and get precise, on-brand answers from your organisation’s knowledge.
Most websites are built to tell people things.
But people don’t come to websites to be told.
They come with questions.
SmartSam™ allows your visitors to ask those questions and receive accurate, contextual answers based entirely on your organisation’s knowledge.
SmartSam™enables businesses to seamlessly deliver their unique, trusted expertise and AI-driven product recommendations across digital channels, ensuring customers receive accurate, expert guidance anytime, anywhere—enhancing engagement, building confidence, and driving higher conversions.
CASE STUDY 03
Enhancing Customer Engagement with AI-Driven Nutrition Guidance
Optimum Nutrition, a global leader in sports nutrition, wanted to provide personalised, expert-level guidance to customers navigating their extensive product range. With SmartSam, they introduced an AI-powered virtual product expert, delivering instant, tailored recommendations to help customers choose the right supplements based on their goals, preferences, and training needs.
By integrating SmartSam across their digital platforms, Optimum Nutrition improved customer engagement, boosted conversions, and enhanced the overall shopping experience.
Below is the admin screen for SmartSam™ - here the magic begins!
Explore SmartSam™
Authentic Knowledge Management
Captures and delivers a company’s unique, trusted expertise, ensuring accurate and brand-approved insights.
AI-Driven Product Suggestions
Provides intelligent product suggestions tailored to customer needs, enhancing engagement and conversions.
Seamless Omni-channel Integration
Deploys effortlessly across websites, e-commerce, and social platforms, delivering consistent, expert-level support 24/7.
Unlike generic AI tools, SmartSam™
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Uses only your approved data
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Reflects your tone, brand and compliance requirements
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Provides controlled, reliable answers
This is not AI guessing.
This is your knowledge, delivered properly.